AKTechh Solution
From Idea to Working Prototype.

Terms & Conditions

Version 2.0 · Effective Date: 08 October 2026 · Last Updated: 08 October 2026
Important: These Terms & Conditions are intended to establish the commercial framework applicable to engagements with AKTechh Solution. Project-specific quotations, proposals, agreements, invoices, and written confirmations may contain additional conditions applicable to a particular engagement.

1. Definitions

For the purposes of these Terms & Conditions, “AKTechh Solution”, “we”, “us”, or “our” means AKTechh Solution. “Client”, “you”, or “your” means the individual, student, organization, company, institution, or other entity engaging AKTechh Solution. “Project” means the services, development work, prototype, software, hardware, simulation, documentation, training, consultation, or other deliverable agreed between the parties. “Scope of Work” means the features, specifications, services, milestones, and deliverables expressly stated in the applicable quotation or project document.

2. Applicability

These Terms apply to quotations, proposals, project engagements, engineering services, software development, website and application development, IoT systems, embedded systems, PCB and electronics work, MATLAB and simulation work, prototypes, technical guidance, documentation, training, and other services supplied by AKTechh Solution, unless expressly excluded in writing.

3. Contractual Documents and Order of Precedence

The applicable quotation, project proposal, purchase order accepted by AKTechh Solution, project agreement, written change order, invoice, and these Terms may collectively form the contractual framework for a Project. In the event of a conflict, a project-specific written agreement or expressly accepted quotation provision shall prevail over a general provision of these Terms to the extent of the conflict.

4. Quotations and Commercial Validity

  1. Unless otherwise stated, quotations are valid for seven (7) calendar days from the date of issue.
  2. A quotation is based upon the requirements and assumptions available when the quotation is prepared.
  3. Component prices, third-party charges, taxes, logistics costs, licensing fees, and other external costs may change before procurement or project commencement.
  4. AKTechh Solution reserves the right to revise an expired quotation.
  5. A quotation becomes commercially binding only upon confirmation in accordance with the applicable project terms.

5. Project Confirmation and Commencement

  1. Development shall ordinarily commence after receipt of the agreed advance payment and confirmation of the Scope of Work.
  2. Where a project requires client-provided information, hardware, access, credentials, approvals, or files, commencement may be dependent upon timely receipt of such items.
  3. Any commencement date communicated before receipt of required inputs shall be treated as provisional.
  4. Electronic confirmation through email, WhatsApp, an approved communication channel, signed documentation, purchase order, or payment may constitute confirmation where legally permissible.

6. Scope of Work

  1. AKTechh Solution shall be responsible only for the deliverables expressly included in the approved Scope of Work.
  2. Features, integrations, revisions, documentation, source files, hardware, testing, deployment, or support not expressly included shall not be presumed to form part of the Project.
  3. Statements such as “similar to”, “etc.”, “and more”, or general references shall not automatically create an unlimited obligation to provide additional functionality.
  4. Any ambiguity in requirements should be resolved before commencement where reasonably practicable.

7. Requirements and Specifications

The Client is responsible for providing accurate and sufficiently detailed requirements. Where the Client provides specifications, diagrams, reference material, existing code, hardware specifications, datasets, or other technical information, AKTechh Solution may reasonably rely upon their accuracy unless otherwise agreed.

8. Client Responsibilities

  1. Provide timely and accurate requirements.
  2. Provide necessary files, access, hardware, credentials, approvals, and information.
  3. Provide timely feedback and decisions.
  4. Ensure client-provided materials may legally be used.
  5. Maintain backups of important client-owned data and materials.
  6. Ensure authorized personnel communicate project instructions.

9. Change Requests

A change request includes any material modification to approved functionality, design, technical architecture, hardware, platform, integration, deliverable format, or acceptance criteria after confirmation. AKTechh Solution may assess the requested change and communicate any additional cost and timeline impact before undertaking the change.

10. Additional Work

Additional work shall be chargeable where it falls outside the approved Scope of Work. Additional work may include new modules, new screens, new integrations, redesigns, additional hardware, additional testing, major debugging caused by external changes, additional documentation, or modifications requested after approval.

11. Payment Terms

  1. Payment schedules shall be stated in the applicable quotation or agreement.
  2. Work may be suspended where an agreed payment becomes overdue.
  3. Suspension caused by payment delay may affect the delivery schedule.
  4. Additional approved work may require separate payment before commencement.
  5. Bank, payment gateway, transaction, or third-party processing charges may apply where applicable.

12. Taxes and External Charges

Applicable taxes, government charges, shipping, customs, licensing, subscriptions, hosting, domain registration, cloud services, payment processing charges, and other third-party costs may be charged separately where they are not expressly included in the quotation.

13. Hardware Procurement

  1. Where AKTechh Solution procures components, procurement shall be based on availability and the agreed technical requirements.
  2. Market prices and availability may change without notice.
  3. Special-order, imported, discontinued, or difficult-to-source components may have different lead times and costs.
  4. Procurement of a component does not guarantee that the manufacturer or third-party supplier will remain available throughout the Project.

14. Component Substitution

Where a specified component becomes unavailable, discontinued, excessively delayed, or commercially impractical, AKTechh Solution may propose or use a compatible alternative where reasonably possible. Any material change affecting agreed functionality shall be communicated to the Client where practicable.

15. Client-Provided Hardware and Materials

Client-provided hardware, components, software licenses, datasets, credentials, accounts, documents, and other materials shall remain the Client’s responsibility. AKTechh Solution shall not be responsible for defects, incompatibility, pre-existing damage, incorrect specifications, licensing restrictions, or failures originating from such materials.

16. Software Development

Software shall be developed according to the approved requirements and agreed technical environment. Development may involve third-party libraries, frameworks, APIs, SDKs, operating systems, cloud services, or other external dependencies. Such dependencies may change independently of AKTechh Solution.

17. Open-Source and Third-Party Software

Where open-source or third-party software is used, its applicable license terms shall remain in force. The Client shall not assume that every component of a deliverable is proprietary to AKTechh Solution. Where a particular licensing restriction materially affects intended use and is reasonably known, it may be communicated to the Client.

18. Testing and Quality Assurance

AKTechh Solution shall undertake reasonable testing appropriate to the agreed Scope of Work. Testing is generally performed in the available development environment and against the requirements supplied or confirmed by the Client. Testing cannot guarantee the absence of every possible defect or failure under every possible operating condition.

19. Acceptance and Client Review

  1. The Client shall reasonably review delivered work within the agreed review period, where a review period is specified.
  2. Reported defects must relate to the approved Scope of Work.
  3. Requests for new functionality shall not be treated as defects.
  4. Where no formal acceptance procedure is specified, use, approval, presentation, deployment, or other acceptance of the deliverable may constitute practical acceptance to the extent permitted by law.

20. Delivery Timelines

Any delivery date is an estimate unless expressly identified as a guaranteed contractual date. Timelines may be affected by client delays, payment delays, changes, component availability, shipping, third-party services, testing requirements, technical dependencies, or events outside reasonable control.

21. Project Delay Caused by Client

Where the Client fails to provide required information, approvals, materials, payments, access, or feedback within a reasonable time, AKTechh Solution may revise the delivery schedule accordingly. Extended inactivity may require the Project to be rescheduled based on AKTechh Solution’s then-current availability.

22. Project Failure

Where AKTechh Solution is unable, after reasonable development, testing, troubleshooting, correction, and remediation efforts, to deliver the material or core functionality expressly included within the agreed Scope of Work, the Project may be determined to have failed for the purposes of the refund provisions below.

Project failure shall not include dissatisfaction arising solely from matters outside the approved Scope of Work, subjective preferences not specified in the requirements, changes introduced by the Client, client-provided hardware or materials, third-party service failures, misuse, unauthorized modification, or circumstances beyond the reasonable control of AKTechh Solution.

23. Project Failure Refund

  1. Where a Project is determined to have failed due to an inability of AKTechh Solution to deliver the agreed material/core functionality, the Client shall be eligible for a refund of the amount actually received by AKTechh Solution for the affected Project, subject to the deductions and exclusions set out in these Terms.
  2. Before a Project is treated as failed, AKTechh Solution may undertake reasonable attempts to repair, redesign, troubleshoot, modify, test, or otherwise remedy the relevant issue.
  3. The refund shall be calculated from amounts actually received and not from the total quotation value.
  4. Where physical components, materials, or equipment were procured specifically for the Project by AKTechh Solution, the actual cost of such components shall be deducted from the refundable amount.
  5. Non-refundable third-party charges, shipping, logistics, procurement charges, transaction charges, licenses, or other external costs actually incurred specifically for the Project may also be deducted where reasonably applicable.
  6. Where components were supplied directly by the Client, their cost shall not be deducted from any refund payable by AKTechh Solution.
  7. The Client shall not be entitled to a refund for costs that were never paid to AKTechh Solution.
  8. No refund shall be due where the failure is primarily caused by Client requirements, Client changes, Client-provided materials, lack of cooperation, misuse, unauthorized modification, third-party services, or circumstances outside reasonable control.

24. Refund Calculation and Processing

Where a refund is approved, AKTechh Solution shall communicate the applicable calculation, including any permissible deductions. Refunds shall ordinarily be processed through a reasonable payment method and within a reasonable administrative period, subject to banking and payment-provider processing times.

25. Cancellation by Client

A Client-requested cancellation after commencement may result in charges or deductions corresponding to work completed, components procured, third-party costs incurred, committed resources, and other non-recoverable expenses. Any refund shall be determined according to the applicable quotation, agreement, and these Terms.

26. Cancellation or Suspension by AKTechh Solution

AKTechh Solution may suspend or discontinue a Project where continued performance becomes technically impractical, legally restricted, dependent upon unavailable resources, materially affected by non-payment, or prevented by Client conduct. Where discontinuation is solely attributable to AKTechh Solution and not to the Client, the applicable refund provisions shall apply.

27. Rework and Corrections

Corrections necessary to bring a deliverable into reasonable conformity with the approved Scope of Work may be undertaken without additional development charges where covered by the Project. Rework resulting from Client changes, third-party changes, misuse, or requirements not included in the original scope may be chargeable.

28. Documentation and Deliverables

Documentation and project files shall be delivered only to the extent included in the quotation. If a specific file format, source format, editable design format, simulation format, or documentation standard is required, the requirement should be specified before confirmation.

29. Source Code

Source code shall be provided where expressly included in the agreed deliverables. Where source code is not included, delivery of compiled, deployed, executable, or demonstration output shall not by itself imply transfer of source-code ownership.

30. Intellectual Property

Ownership, licensing, and permitted use of Project-specific deliverables shall be determined by the applicable quotation or agreement. Pre-existing tools, frameworks, libraries, reusable code, templates, methodologies, know-how, and third-party materials shall remain subject to their existing ownership and licensing arrangements unless expressly transferred in writing.

31. Client Materials and Intellectual Property

The Client represents that it has the necessary rights, permissions, licenses, or authority to provide any content, code, data, images, documents, designs, trademarks, or other materials supplied to AKTechh Solution. The Client shall remain responsible for claims arising from unauthorized use of Client-provided materials.

32. Confidentiality

Each party shall use reasonable care to protect confidential business, technical, commercial, financial, and project information received from the other party. Confidential information shall not be intentionally disclosed to unauthorized persons except where necessary for performance, required by law, or otherwise permitted.

33. Data, Credentials and Security

The Client shall be responsible for maintaining appropriate control of its own credentials and accounts. Credentials supplied to AKTechh Solution shall be used only for authorized project purposes. The Client should change passwords and revoke access after completion where appropriate.

34. Personal Data

Where personal information is processed in connection with a Project, the parties should use reasonable measures appropriate to the nature of the information and applicable law. The Client shall avoid providing unnecessary sensitive information where such information is not required for the Project.

35. Third-Party Services and Availability

AKTechh Solution does not control third-party hosting providers, APIs, cloud platforms, payment processors, app stores, communication providers, component suppliers, shipping services, or external software vendors. Their outages, policy changes, price changes, service discontinuation, rate limits, or failures may affect a Project.

36. Deployment and Hosting

Where hosting or deployment is included, the scope shall be limited to the hosting/deployment services expressly stated. Ongoing hosting fees, domain fees, subscription charges, cloud usage charges, or other recurring costs may remain payable by the Client unless expressly included.

37. Hardware Warranty and Physical Damage

Unless a separate warranty is expressly provided, project support does not constitute a manufacturer warranty. Physical damage, incorrect wiring, incorrect voltage, water exposure, overheating, misuse, unauthorized modification, tampering, accidental damage, or improper storage may void applicable support or warranty coverage.

38. Educational, Academic and Prototype Projects

Educational and prototype projects are ordinarily supplied for learning, demonstration, research, evaluation, or proof-of-concept purposes. Unless expressly agreed otherwise, such projects are not represented as certified production, safety-critical, medical, automotive, aerospace, industrial-control, or regulatory-compliant systems.

39. No Guarantee of Academic or Commercial Outcome

AKTechh Solution does not guarantee academic marks, project approval by an institution, employment, business revenue, product-market success, investment, sales, regulatory approval, or other external outcome unless expressly stated in a separate written agreement.

40. Portfolio and Publicity

Unless the Client has requested confidentiality in writing or a separate agreement states otherwise, AKTechh Solution may reference completed work in its portfolio, website, presentations, proposals, or marketing materials using non-confidential information and reasonable project descriptions.

41. Indemnification

To the extent permitted by applicable law, the Client shall be responsible for claims arising from unlawful Client-provided materials, unauthorized instructions, infringement caused by Client materials, misuse of deliverables, or unauthorized modifications made by the Client or third parties acting on the Client’s behalf.

42. Disclaimer of Warranties

Except for express commitments stated in the applicable project agreement and to the extent permitted by applicable law, deliverables are provided according to the agreed Scope of Work and available technical conditions. AKTechh Solution does not warrant that every system will operate without interruption or that every defect will be eliminated under every possible environment or use condition.

43. Limitation of Liability

To the maximum extent permitted by applicable law, AKTechh Solution shall not be liable for indirect, incidental, special, punitive, exemplary, consequential, or loss-of-profit damages arising from a Project. Nothing in these Terms is intended to exclude liability that cannot lawfully be excluded.

44. Force Majeure

Neither party shall be responsible for delay or failure caused by events reasonably beyond its control, including natural disasters, major infrastructure failures, widespread internet outages, government restrictions, supplier failures, transportation disruption, war, civil disturbance, epidemic events, platform outages, or similar circumstances.

45. Notices and Communications

Project notices, approvals, change requests, payment confirmations, and other communications may be exchanged by email, WhatsApp, written document, or another agreed channel. Important commercial decisions should preferably be recorded in written form.

46. Electronic Acceptance

Where legally permissible, acceptance communicated electronically, including by email, messaging platform, electronic form, digital document, or payment, may constitute evidence of acceptance of the applicable quotation and Terms.

47. Assignment

Neither party shall materially assign its rights or obligations under a Project in a manner that adversely affects the other party without appropriate notice or consent, except where otherwise permitted by applicable law or the applicable agreement.

48. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be limited or severed to the minimum extent necessary, and the remaining provisions shall continue to the extent permitted by law.

49. Waiver

Failure or delay by either party in exercising a right under these Terms shall not automatically constitute a waiver of that right. Any waiver should be interpreted narrowly and in the context in which it is given.

50. Amendments

AKTechh Solution may update these general Terms from time to time. The version applicable to a confirmed Project shall ordinarily be the version made available and accepted at the time of confirmation, unless a subsequent written agreement provides otherwise.

51. Entire Understanding

For each Project, these Terms together with the applicable quotation, Scope of Work, invoice, proposal, change orders, and other expressly accepted written project documents represent the understanding between the parties concerning that Project and supersede inconsistent informal discussions to the extent of the inconsistency.

52. Governing Law

These Terms are intended to be governed by and interpreted in accordance with the applicable laws of India. Any project-specific jurisdiction, venue, arbitration procedure, or dispute-resolution mechanism may be stated separately in the applicable agreement.

53. Dispute Resolution

The parties should first attempt in good faith to resolve project disputes through direct communication and reasonable discussion. Where a dispute cannot be resolved informally, the parties may pursue the remedies available under applicable law or any specific dispute-resolution mechanism agreed in writing.

54. Survival

Provisions relating to payment obligations, intellectual property, confidentiality, liability, indemnification, dispute resolution, applicable deductions, and other provisions which by their nature are intended to survive completion or termination shall continue to the extent permitted by law.

55. Final Acceptance

By accepting a quotation, making an advance payment, signing a project document, issuing an accepted purchase order, or otherwise authorizing commencement of a Project, the Client acknowledges that the applicable commercial terms and these Terms & Conditions have been made available and agrees to be bound by them to the extent permitted by applicable law.

56. Contact and Official Communication

For commercial, project, or contractual communication, clients may contact AKTechh Solution through the official contact details below. Project-specific communications should preferably be retained by both parties for record purposes.